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Effectively Handling Crisis Events

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Identify a public event that has occurred within the last two years (local, global, national, or international). Identify the unknown and unanticipated elements of the event. List the ways in which leaders were unprepared, and identify how being unprepared contributed to the crisis. What role does technology play in anticipating and managing crisis? What can leaders do in the future to be more effective in a similar situation?

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This solution describes key aspects in crisis management.

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The Sandy Hook elementary shooting was a national crisis that took place at Sandy Hook elementary in Connecticut. The unknown and unanticipated element of this event, is the fact that an individual would take out his or her emotional distress on innocent children, and the staff at this school. It was also unanticipated that an individual could simply ...

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Marcel Parker, MPA
Education
  • Criminal Justice, Elizabeth City State University
  • Master of Public Administration, North Carolina Central University
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