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Future Management and Operational Issues/Concerns

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Evaluate the future management and operational issues/concerns facing the long-term care industry.

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One of the potential future management and operational issues/concerns facing the long-term care industry, is the fact that this industry will be faced with a shortage of nursing staff for many years to come. This nursing shortage could cause problems for the long-term care industry due to the fact that a shortage ...

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Technology Management Proposal for a Customer Service Corporation

You are the task manager for a large customer service corporation consisting of 1,000 employees. You are responsible for 25 direct reports in your department. You have noticed that over the past year there has been a significant decline in the ability of employees to use and manage the technology of the organization. It is currently to the point where production is suffering. Your task is to improve the "Technology Management" of your employees in your department. You are given 6 months to complete this, as the season nears when you are the busiest with customers. Discuss how you are going to turn your department around within the 6 month period. Include:

1.) Identification of issues, concerns, and incidents leading to poor Technology Management.
2.) Strategies and techniques used to improve Technology Management.
3.) The time frame strategy used for producing these results with a 6 month period.

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