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process and outcome measures of quality

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1. What if you have recently been hired to improve the quality of services at a healthcare organization?

2. Then your supervisor would like to hear about your plans for improvement.

3. More so, in particular she wants you to send her an email answering the following question: What are the advantages and disadvantages of process and outcome measures of quality?

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Solution Summary

This solution discusses the advantages and disadvantages of process and outcome measures of quality. Supplemented with an article on performance measures. References are provided.

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