Explore BrainMass

Explore BrainMass

    Purpose of Patient Satisfaction Surveys in Healthcare

    Not what you're looking for? Search our solutions OR ask your own Custom question.

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    How does your organization use patient satisfaction surveys to improve quality outcomes? Do you feel that sometimes too much emphasis is placed on these results?

    © BrainMass Inc. brainmass.com November 30, 2021, 4:10 am ad1c9bdddf

    Solution Preview

    Hello Student!

    At my current organization we mail out patient satisfaction surveys to every patient that walks through door. The Emergency Department patient's receive different surveys than the inpatients. The questions on the ED survey ask about wait time as well as performance of ED ...

    Solution Summary

    The solution is comprised of an example on how a healthcare organization uses patient satisfaction surveys.