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ethical principles that guide organizational decision-making

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What ethical principles most guide your organization's decision-making when a conflict arises?

What is the sphere of influence of your organization's Ethics Committee?

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Q1. What ethical principles most guide your organization's decision-making when a conflict arises?

Healthcare organizations (HCOs) often face ethical dilemmas however; the principles that govern and guide an organization should be of a fiber that does not vary between times of conflict and times of calm. We have to identify the roles an HCO is expected to play in order to define its moral responsibilities and the principles it employs to fulfill those roles. These roles are directly linked to its perceived purpose of being a caregiver, employer, corporate citizen and resource manager.

I. CAREGIVER
Principle: Provide Care with Compassion

The nature of the caregiver-patient relationship confers fiduciary duties on caregivers to promote patient-centered values such as competence, compassion, trust, and shared decision making. Competence is ensured by setting high standards, promoting continuing professional development, tying incentives to quality of care rather than to costs alone, and ensuring adequate staffing. Compassion and kindness are the appropriate responses to suffering and can be promoted by formal and informal rules and rewards. Patients must be able to trust HCOs and health professionals to provide care that is tailored to their needs. The HCO must enable those actually delivering care to be advocates for their patients and help create, critique, and improve organizational guidelines that affect patient welfare. Finally, patients and caregivers should jointly decide treatment by sharing information; understanding each others' values; and following the principles of clinical ethics, especially autonomy and beneficence.

II. EMPLOYER
Principle: Treat Staff with ...

Solution Summary

Healthcare organizations (HCOs) often face ethical dilemmas however; the principles that govern and guide an organization should be of a fiber that does not vary between times of conflict and times of calm. We have to identify the roles an HCO is expected to play in order to define its moral responsibilities and the principles it employs to fulfill those roles. These roles are directly linked to its perceived purpose of being a caregiver, employer, corporate citizen and resource manager.

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I need some help in answering these questions:
1. From your personal experience, give two examples of ethical dilemmas. Give two examples of ethical dilemmas you have experienced as a member of an organization.
2. Using the examples you provided for question 1, identify one or more of the guides to personal decision making or ethical tests that you think would have helped you resolve your dilemmas.
Describe how it would have helped.
3. Which is most important in ethics principles consequences or duty? Discuss.
4. Assume that you are in your first managerial position. Identify five ways in which you might provide ethical leadership. Rank them in terms of importance, and be prepared to explain your
ranking.
5. What do you think about the idea of codes of conduct? Give three reasons why an organization ought to have a code of conduct, and three reasons why an organization should not have a code of conduct. On balance, how do you regard codes of conduct?
6. A lively debate is going on in this country concerning whether business ethics can and should be taught in business schools. Do you support this argument? Substantiate your point with reasons. Can top managers and board members be taught business ethics?
7. Identify and prioritize the best practices for improving the organization's ethical climate. What are the strengths and weaknesses of each?

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