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mediation and arbitration in conflict resolution

I need to be able to answering the following:

What is the function, role, and effectiveness of mediation and arbitration in conflict resolution. 

What types of disputes can be utilized by mediation and arbitration?

Visit American Arbitration Association. Explain what this organization does.

What are the drawbacks to mediation and arbitration? 

I need two sources other than the text to support my claims.

Solution Preview

I cannot write the paper, but I can outline the information you need. The function of mediation is to resolve disputes that involve either business, government, country/international, or interpersonal relationships. The mediation occurs before the courts get a dispute and the outcome for a mediation is based on the principle of win/win. Mediation requires an uninterested third party to facilitate the steps and both parties work on the solution based on their needs. Mediation is about communication and coming to an agreement based on knowing the facts and needs of all parties involved. It is considered less ...

Solution Summary

This posting clearly identifies function, role, and effectiveness of mediation and arbitration in conflict resolution. References are also provided to justify the assertions.

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