"Defining the challenge is often the hardest task facing a manager. Only effective analysis can help you reach this point...However, unlike production, marketing, managerial economics, or accounting, communication doesn't have a number at the bottom. Consequently, its results are hard to measure. Moreover, as technology provides faster and more various means of communication, managers must develop better communication instincts....you must listen to your only real judge - your audience." What problems, in your opinion, exist with these statements? Explain your position. What opportunities, in your opinion, are presented within these statements? Explain your position.
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First, as you briefly identify what problems, in your opinion, exist with these statements, I feel that communication is more qualitative and subjective than it is quantitative, which makes it both ambiguous and difficult to ...
Communication elements are emphasized in the solution. It discusses defining a challenge and technology as a means of communication.
Healthcare Organizations : Importance of Implementing Total Quality Management, Customer Relationship Management, the Internet, and Virtual Teaming.
Four "big ideas" that represent great opportunities to improve the performance of healthcare organizations are Total Quality management, Customer Relationship management, the internet, and virtual teaming. Define the management practice or breakthrough idea. I'm trying to discuss the expected impact on improved patient outcomes, higher levels of customer satisfaction, lower costs, etc., and identify the critical success factors associated with implementing these programs in a health services organization. I have to identify which of these management practices or breakthrough ideas has, in your judgment, the greatest, second greatest, and third greatest potential benefit for healthcare organizations. Clearly explain the rationale of ranking.
- Definition and Discussion of the Management Practice or Breakthrough Idea
- Expected Benefits for a Healthcare Services Organization
- Implementation Challenges and Critical Success Factors
- Rationale for the Recommended Ranking