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Interpreting Nonverbal Behaviour - Common misperceptions

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Describe three examples of how nonverbal behavior might be misperceived. Think about senses, such as sight, hearing, smell, or touch. How can you avoid these misperceptions?

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Solution Summary

This solution discusses common misperceptions when interpreting nonverbal behavior.

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A very simple one:
A man asks a sales clerk about an item. She replies to him and then turns to straighten a rack of sale items. The man finds another item and asks about the item, but the woman does not reply. He asks again and there is still no reply. The sales person remains intent on the rack. The man raises his voice and asks if the ...

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