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Communication Channel's Positives and Negatives

Describe one best experience and one worst experience where you chose to communicate in an electronic/computer communication channel rather than a physical presence or written/printed channel. Be sure to include answers to the following questions:
â?¢Why did you choose to communicate electronically rather than in person?
â?¢Why was the experience positive or negative?
â?¢ How do the components and processes of communication apply to the electronic/computer channel?

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As you describe one best experience where you chose to communicate in an electronic/computer communication channel rather than a physical presence or written/printed channel; my example is when I emailed a complaint to Northwest Airlines about an international flight experience. I chose to communicate electronically rather than in person since I could cut and paste flight numbers and save time. Also, they use an online customer service ...

Solution Summary

A brief personal summary is offered to articulate one's best and worst experiences when choosing to communicate in an electronic/computer communication channel rather than a physical presence or written/printed channel.

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