SCENARIO QUESTION REGARDING INFORMATION TECHNOLOGY
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You have been a successful trainer for several years. Typically your audience has been small, focused groups. Presentation tools that you have used are handouts, visuals, and white boards. An international group has acquired your company and you will now be responsible for training thousands of employees in multiple locations. The company likes the existing content and materials; however, the current delivery method is not effective for a mass-dispersed audience.
1) Determine the input and output designs
2) Formulate a proposed solution
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What is this question/problem asking for?
<br>It's asking for the steps, methods and issues involved in converting the current face-to-face delivery mode materials/content to a distributed/distance learning delivery mode using ICT (information and communication technology).
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<br> Defining Input and Output Designs
<br>Possible definition: To capture data and get that data into a format suitable for the computer
<br>Input designs: what the trainer does with his current presentation materials to convert it to technology compatible content as well as designing instruction for employees (end users) to follow and learn. All these have to be 'loaded' up into the computer (learning management system) system, website or converted into a CD rom/diskette for employees to use.
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<br>Output designs: what employees would obtain as 'end users' over their side, be it entering a website or obtaining a CDrom/diskette with instructions for learning.
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<br> How do we formulate a proposed solution?
<br>We can do so by examining the following issues:
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<br>Employee trainee concerns
<br>1. What is the technology level of the employees, do they all have computers? If so, what is the capacity of their computers? The trainer needs to design something that is compatible to the employees' computer technology or get the employees to upgrade their computer system. Computer requirements must be determined on the onset.
<br>2. What is the literacy and computer literacy level of the employees? Have they done distance learning via ICT before? If not, step-by-step clear instructions must be given clearly to teach and support employees to participate in distance learning.
<br>3. What type of support do we give the trainees?
<br>Some people feel very isolated when they do a course online because they do not physically meet other trainees, they may feel that they are not in a community of learners. If possible, it may be good to have at least an introduction session where the trainees physically meet the trainer and their fellow trainees doing the course. Synchronous (simultaneous and 'live') video conferences or discussion forums could be used to address this issue. The trainer can also organize the employees in the same area to form tutorial/discussion groups where they can meet up ...
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