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Control Impact on Management

I need help getting started on a 500 word paper on Continental Airline.

Identify the control Impact on management in the following areas:

a. Setting performance standards ( the level of expected performance for a given goal)

b. Performance Measures

c. Evaluation (comparing performance with the standard two-fold situation)

d. Corrective action

Please cite at least two sources/references for Continental Airlines. Thank you.

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Interesting assignment! One approach to help you with an assignment like this one is to address each section, which you can then draw on for your final copy. This is approach this response takes. I also attached one of the sources that this response draws on and other links if you need further research.


1. I need a 500 word paper on Continental Airline with References. Identify: Control Impact on management. any help will be appreciated.

Continental Airlines is the world's fifth largest airline. Together with "Continental Express and Continental Connection, it has more than 2,500 daily departures throughout the Americas, Europe and Asia, serving 122 domestic and 120 international destinations. More than 550 additional points are served via SkyTeam alliance airlines. With more than 44,000 employees, Continental has hubs serving New York, Houston, Cleveland and Guam, and together with Continental Express, carries approximately 69 million passengers per year" (1).

One of Continental's environmental initiatives centered on its maintenance operations: "We wanted to move to a wireless system for aircraft turnarounds and maintenance checks to save huge amounts of paper every year" (2) which GREATLY impacted the way management controlled its maintenance operations. Specifically, they set several performance standards, which is the level of expected performance for the performance standard (goal). ...

Solution Summary

This job assesses the control impact on management at Continental Airlines in the following areas: setting performance standards ( the level of expected performance for a given goal); performance measures; evaluation (comparing performance with the standard two-fold situation and corrective action). Supplemented with an informative article on Continental Airlines.