Consider whether customer relationship management (CRM) applications may be effectively applied in a public sector environment. What are the potential advantages and disadvantages?© BrainMass Inc. brainmass.com October 10, 2019, 6:58 am ad1c9bdddf
CRM applications can be applied in a public sector environment to enable better interaction between the department and the citizens as well as to offer services to citizens and public in a more efficient manner. CRM applications will help public sector departments to ...
The solution discusses advantages and disadvantages of CRM in public sector organizations.