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    Perception and Reputation in IT

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    What is the difference between perception and reputation? How can organizational perception affect IT reputation? How is not managing perceptions dangerous to IT managers? List and describe (3) reasons why not managing perceptions is dangerous to IT.

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    Perception is defined as the process of understanding information received through the senses. Reputation is defined as the opinion of others regarding and individual or group. For example, if the IT department comports themselves in a knowledgeable and courteous manner, they will be perceived as competent. If the IT department has a history of being ...

    Solution Summary

    The expert examines perception and reputation in IT.