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Important Factors in Quality Management

Quality can have many different meanings and definitions, depending on the subject matter that is being discussed. After investigating the many facets of quality, respond to the following:
•Define quality in terms of what it means for a product to have high quality.
•Define quality in terms of what a customer's perception of a product might be.
•Define quality in terms of what a user's perception of a service might be.
•Explain how quality should be consistent with the strategy being pursued by an organization.
•Select a business of some type and describe what quality would mean to that business and, if possible, how quality could be measured in such a business

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In respect to a product, quality can be defined as the amount of time that a given product can function effectively, as well as the ability of a product to meet the highest standards in being able to be utilized in the manner in which it was developed for, and marketed. Quality would also include the ability of a product to continue to be utilized or to function in a highly efficient and effective manner under harsh environmental and utilization conditions. In essence, the better that a product is able to perform or be utilized, and the longer that ...

Solution Summary

This solution describes important factors in quality management.

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