Purchase Solution

Total Quality Model

Not what you're looking for?

Ask Custom Question

Select a TQM or methodology from the list below. Assume that you are an expert on the selected TQ model/method. Prepare a 1,000-1,500 word paper defending your selected TQM model/method in which you identify a specific TQ model/method and present it to your organization's leadership so that they can incorporate it into the organization's strategic planning process. I am a restaurant/bar owner with another business partner.

a. Continuous quality improvement (CQI)
b. international organization for Standards (ISO 9000 and 14000)
c. Value chain analysis
d. Six Sigma
e. Lean manufacturing, or service
f. Theory of constraints

Purchase this Solution
Solution Summary

The response addresses the queries posted in 1385 words with references.

Solution Preview

The response addresses the queries posted in 1385 words with references.

// Before focusing on the other sections of the paper; it is essential to understand the concept of 'total quality management'. This will help in enhancing your knowledge about the concept and will further help in successfully proceeding with the paper. This is an introductory part of the paper, which explains total quality management: //

Introduction

TQM stands for Total Quality Management and it deals with managing the total quality. This management approach was originated in 1950's and it has been gaining popularity since early 1980's. Total Quality represents the culture & attitude of a company which seeks to satisfy its customers by providing them quality products and services. In order to implement successful Total Quality Management, a company must be having a combination of teamwork, leadership, integrity, ethics, trust, communication, training and recognition (A Guide to the Eight Elements of TQM, 2008).

There are several methodologies of TQM such as Continuous Quality Improvement (CQI), International Organizations for Standards (ISO 9000 & 14000), Value Chain Analysis, Six Sigma, Lean Manufacturing or Service, Theory of constraints, etc. Using a comprehensive & structured approach of TQM, an organization seeks to improve the quality of its products & services. Today, TQM can be implemented in almost all types of organizations. In this paper, I am going to select Value Chain Analysis as one of the TQ model or method.

// After discussing the introductory part of the paper; this section will describe about the total quality management methodology that should be used by the restaurant owner. It will provide knowledge about the value chain methodology, which is a very useful concept in the field of TQM: //

Value Chain Analysis

The concept of Value Chain was given by Michael E. Porter in his book Competitive Advantage. Value Chain Analysis enables a company to understand and organize its business activities systematically which further assists it in developing the competitive advantage. It involves a series of activities through which a product passes in its production process. Value Chain Analysis assists the companies to identify the ways by which they can create & maximize value for their customers. It enables the company to identify its core ...

Solution provided by:
Ashish Sharma, MBA (IP)
Education
  • MBA (IP), International Center for Internationa Business
  • BBA, University of Rajasthan
Recent Feedback
  • "Thank You so much! "
  • "Always provide great help, I highly recommend Mr. Sharma over others, thanks again. "
  • "great job. I will need another help from you. "
  • "first class!"
  • "Thank you for your great notes. Will you be willing to help me with one more assignment? "
Purchase this Solution
Free BrainMass Quizzes
Team Development Strategies

This quiz will assess your knowledge of team-building processes, learning styles, and leadership methods. Team development is essential to creating and maintaining high performing teams.

Situational Leadership

This quiz will help you better understand Situational Leadership and its theories.

Balance Sheet

The Fundamental Classified Balance Sheet. What to know to make it easy.

Paradigms and Frameworks of Management Research

This quiz evaluates your understanding of the paradigm-based and epistimological frameworks of research. It is intended for advanced students.

Income Streams

In our ever changing world, developing secondary income streams is becoming more important. This quiz provides a brief overview of income sources.

View More Free Quizzes
Related BrainMass Solutions

  • European Foundation for Quality Management

    Total Quality Management. Retrieved from http://logistics.about.com/od/qualityinthesupplychain/a/TQM.htm Nabitz, U., Klazinga, N., Walburg, J. (2000). The EFQM excellence Model: European and Dutch experiences with the EFQM approach in health care.

  • Selling Price

    4,080 5,506 2,536 2,712 We first calculate the activity rate Machine Setup = 150,000/400=375 Quality Control = 180,000/1,500=120 Other Overhead = 480,000/30,000=16 The overhead cost for model 36 is Set up = 375X3=1,125 Quality

  • Improving quality in information technology

    Popular maturity models are: • Software Quality Function Deployment (SQFD) model • Capability Maturity Model Integration (CMMI) • Project management maturity model (PMM) Software quality function deployment (SQFD) model: The philosophy of Total Quality

  • Business Excellence or Total Quality Management

    (Page 458) : Philips adopted the EFQM model, but intertwined it with the basic quality principles that they believed in. In fact Philips Business Excellence Policy is called 'their approach to total quality'.

  • An assessment of the policy and strategy of Shell Services in deciding to implement its own quality framework rather than using an existing model.

    It is interesting to note that in creating this Total Quality Management model, Shell Services actually stripped away processes, to simplify the direction and focus of the organization so that the Shell Services Quality Framework would be able to evolve

  • TQM Planning Strategies in Contracting

    Thus, the company establishing a total quality management program reinforces the core objective of producing a high quality product. Let's take a look at how a company implements a total quality management program: 1.

  • Quality Improvement Comparison

    Which model (CQI, TQM, or QI) seems the best overall fit for nursing education and leadership? Why is it the best fit?

  • Regression analysis and Time series

    The sample data looks like: Customer Quality Rating of Wine by Grape-growing region Quality Rating Growing Region I Growing Region II Growing Region III Row Total 1 15 10 6 31 2 7 13 12 32 3 11 12 8 31 4 3 8 15 26 Column Total 36 43

  • Media Selection and TV Ads

    The advertising budget is $10000, the total cost of ads with respect to x,y,z is 500x+200y+400z. Then we have 500x+200y+400z<=10000. The exposure quality is at least 1000. Then we have 30x+40y+25z>=1000. Of course we should have x>=0, y>=0, z>=0.

  • Total Quality Management Perceptions

    (Slater, in Traditional Management Model) (2) COMPARING THE TRADITIONAL MODEL AND TQM Total quality management AND the traditional management style have some major differences, and some of these changes are still considered radical today.

View More Related Solutions