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Managing Information Technology

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1. Does the outsourcing of IT services, including software development and hardware maintenance, make strategic sense? Why or why not?

2. Does the value chain model support the evolution of IT/IS to Internet-based architectures? Why or why not?

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The expert examines managing information technology. Whether outsourcing of IT services makes strategic sense is determined.

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1. Does the outsourcing of IT services, including software development and hardware maintenance, make strategic sense? Why or why not?

Outsourcing IT services, which include software development and hardware maintenance, do not always make strategic sense. The biggest concerns when outsourcing IT services is confidentiality and security. Companies must weigh what information they would allow a third party to handle. The risks involved could be great if the information handled by the third party becomes compromised. It is not always the best solution especially if the information is sensitive.

Reliability is another concern. In-house IT assures the company of reliability and security that can not always be found in third party environments. If a system's ...

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