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Deming's Points for the Academic Environment

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Discuss how each of Deming's 14 Points can apply to an academic environment. How can learning and classroom performance be improved by applying Deming's philosophy?

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The solution shows and application of Deming's 14 points to an academic environment for improved learning. References included.

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Deming's 14 Points
Discuss how each of Deming's 14 Points can apply to an academic environment.

Deming's 14 Points as applied to academic environment:

1. Create constancy of purpose - Everyone involved in the educational process must be in unison regarding the mission of the institution, allocation of resources, and how priorities will be established as well as how the goals and objectives will be accomplished.
2. Adopt a new philosophy - Previously, the decision-making process was driven solely by enrollments. Nowadays, colleges and universities depend on students than students depending on them. Customer satisfaction is potentially the most important consideration in every decision and the survival of education depends on its ability to make this fundamental change.
3. Cease dependence on inspection - Education professionals must assume a more dynamic role in determining the possible realities and then develop programmes and services designed to meet the challenges they represent. Colleges and universities need to be proactive in their approach to the provision of their services.
4. Minimize total cost - School administrators need to concentrate more on the long-term future of their programmes instead of expending inordinate amounts of time and resources dealing with trivial matters.
5. Improve constantly and forever - In the academe, continuous improvement is a top priority on all aspects, from the blackboard to the balance sheet. Teachers must stay in touch with the students' needs and offer programmes and services that meet those needs now and in the future.
6. Institute training - The key to the successful implementation of TQM within the academic environment is regular training for the faculty and staff and if done correctly, it can be one of the ...

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