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Research on Dr. W. Edwards Deming

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Please help with ideas and information for me to write a research paper on Dr. W. Edwards Deming. I will write the paper myself, I just need help getting started. Thank you.

Topics of interest in this paper should include: brief biography of Dr. Deming, his work in Japan after WW2, his 14 Points, his System of profound Knowledge, his understanding of common and special cause variation and management's response to these two types of variation and his understanding of the concept of statistical control. Also, please include his later work in the US with different companies. The paper should include 4 or 5 references and the length of the paper should 900 - 1100 words.

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By addressing the questions, this solution assists in researching Dr. W. Edwards Deming on several dimensions.

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1. I need help research on Dr. W. Edwards Deming.

Let's consider some research and links for each topic, which you can then use to compile your 900-1100 word paper.

A. brief biography of Dr. Deming,

On October 14, 1900, William Edwards Deming was born in Sioux City, Iowa to William Albert Deming and Pluma Irene Edwards (see http://deming.org/?content=61). Deming was an avid learner. In 1921, he received a B.S. in electrical engineering from University of Wyoming at Laramie. In 1925, he obtained his M.S. from the University of Colorado, and three years later, a Ph.D. from Yale University (1928), both in mathematics and physics. His working experiences included working at Bell Telephone Laboratories, as well as in Japan. He was also a professor at New York University, and finally, Deming worked as an independent consultant in Washington, D.C. (http://jameslogancourier.org/index.php?itemid=569 ).

Deming was a well liked and kind person. For example, David Salsburg wrote:

"He was known for his kindness to and consideration for those he worked with, for his robust, if very subtle, humor, and for his interest in music. He sang in a choir, played drums and flute, and published several original pieces of sacred music." (p. 254, The Lady Tasting Tea, cited in http://jameslogancourier.org/index.php?itemid=569).

B. Work in Japan after WW2,

As mentioned above, after World War II, Deming was also instrumental in introducing SPC methods to Japanese industry (Deming, 1950). (Deming, W. Edwards, Lectures on statistical control of quality., Nippon Kagaku Gijutsu Remmei, 1950)

In fact, Deming was given much of the credit for Japan's pursuit of quality and the making of its world-class reputation. Deming did this taking certain steps. For example, Deming urged the Japanese companies to concentrate on continual improvements, improving efficiency and doing it right the first time. At this time, Deming was a professor of statistics at New York University. Deming was invited to Japan to run a seminar for business leaders. He spoke about his interest in using statistics as a tool to achieve better quality control. Deming's ideas were about eliminating defects through process management. Basically, Deming's idea was to record the number of product defects and analyze why these defects occurred. Then management makes the necessary changes, records the amount of quality improvement, and keeps refining the process until it is done right. (See full story at http://deming.org/index.cfm?content=651).

Specifically, after World War II (1947), Deming helped in the early planning for the 1951 Japanese Census. Deming's expertise and his involvement in Japanese society were instrumental in receiving an invitation by the Japanese Union of Scientists and Engineers (JUSE). Deming was influenced by the work Stewhart, and JUSE members had studied Shewhart's techniques as well. Therefore, JUSE invited Deming as an expert to teach statistical control as part of Japan's reconstruction efforts. In fact, during June-August 1950, Deming was involved of the training of hundreds of engineers, managers, and scholars in statistical process control (SPC) and concepts of quality. One session was also performed by Deming for top management. Deming gave an inspirational message to Japan's chief executives, mainly that by improving quality, it will reduce expenses while, at the same time, increasing productivity and market share. Following these teachings, several Japanese manufacturers had success by applying Deming's techniques, which resulted in new international demand for Japanese goods and products (http://jameslogancourier.org/index.php?itemid=569).
Also see http://deming.org/index.cfm?content=653.

C. 14 Points

The System of Profound Knowledge is the basis for application of Deming's famous 14 ...

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