Details: As part of your research for the quality project for the Central Engineering and Research Department (CERG) at Canbide, you have identified W. Edwards Deming, Joseph M. Juran, and Philip Crosby as the three individuals who are most often associated with Quality Management philosophies. Using your Library resources, discuss which of the three you think has the best approach to quality management that would meet the needs of CERG.
The response addresses the queries posted in 607 words with references.
// Quality engineering is used to develop systems for designing and delivering the products and services that are capable of meeting or exceeding the customers requirements. In this paper, we will discuss as to which quality leaders' philosophy has the best approach to quality management that fulfills the needs of CREG. //
W. Edwards Deming, Joseph M. Juran and Philip Crosby are associated with Quality Management and by using and implementing the philosophies of these great quality leaders, organizations have achieved wonders .CREG is a service based group, offering consultancy on divisional research and engineering and plant related issues. Service based organizations focus on meeting and exceeding the customer requirements. They are 'customer centric' organizations wherein, meeting customer needs and staying competent are absolutely essential. Customer satisfaction is the measure of performance of a service organization, thereby, adhering to the quality standards. Maintaining quality in CREG to meet its business groups ...
The response addresses the queries posted in 607 words with references