The weaknesses SONIC Inc.
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1. What do the customers think the company needs to improve?
2. What innovations in the industry might leave the company behind the competition?
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Solution Summary
SONIC's organizational weaknesses are discussed in terms of customer review and industry innovation.
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1. What do the customers think the company needs to improve?
SONIC has built limited dine-in areas in recently constructed restaurants due to customer dissatisfaction with service during inclement weather. With a drive-up style restaurant with outdoor ...
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