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Features for customer website navigation

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2. How does the design of an online bookstore's web site facilitate the user's effort to locate a particular product? (You may navigate through popular sites such as amazon.com or barnesandnobles.com for identifying the features that support the user in locating a particular item)

3. What is the "Open Source" business model? How does the company Red Hat (http://www.redhat.com) make money?

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Solution Summary

The types of features that help customers find the products they are looking for online. An open source business model is examined.

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Features that make it easy to navigate a website to find what you need are very important.
First is the simplest language possible. "Contact Us", "About Us", "Books". Drop down boxes can offer more specific information and icons can be used. Pictures so consumers or businesses can see what the product is that is being offered. Amazon uses book jackets. Overstock.com uses pictures of the item. Make sure the definitions and descriptions are accurate and clear. Use of bold colors to outline ...

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