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Business Process Perspective: Wal-Mart

Wal-Mart believes they can take better care of the employee needs in terms of benefits and compensation and simply does not want any interference form a union. The labor unions disagree on this matter as they believe all of Wal-Mart's employee's part-time/full-time and minimum wage earners deserve health care packages.

What are some ways that the business process can be changed so that the interests of the stakeholders can be brought into sync?

Solution Preview

To understand what is happening here, first we must look at each of the stakeholder groups and determine what's most important to them and what they are looking achieve.

Group A: Labor Unions. Labor unions exist to negotiate a variety of things on behalf of workers including compensation, hours worked, working conditions, job security, and employee benefits such as healthcare, retirement,etc. However, it must also be pointed out that labor unions collect dues from Members, and as a result, the organization becomes more powerful and influential as it accrues more Members ...

Solution Summary

Business process perspectives are examined in the solution. Some ways that a business process can be changed so that the interests of the stakeholders can be brought into sync is determined.

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