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Supply Chain management and Quality

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Details: The Central Engineering and Research Group (CERG)is a service group. Since Deming, Juran and Crosby wrote primarily about "products". How do their theories apply to your group? Discuss this with the other analysts.

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The response addresses the queries posted in 596 words with references.

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The response addresses the queries posted in 596 words with references.

//In this paper, we will elaborate on a service based, Central Engineering and Research Group. We will discuss as to how the theories of the great quality leaders on products are in coherence with this service based group. Before this, a brief introduction about the group will be mentioned. //

Central engineering and Research group is a department of the Chemical Business Group, which offers consultancy in specific subjects across the divisional boundaries. The group provides consultancy on plant allied issues as well as provides expert opinion for divisional research and engineering groups. Since it provides consultancy and expert guidance on engineering research issues it is rightly categorized as a service group.

//Further in the paper, we will discuss as to how the theories of the great quality leaders are in coherence to the working of the Service based group, CERG.//

Deming's 14 point theory emphasized and stressed the purpose of the ...

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Ashish Sharma, MBA (IP)
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  • MBA (IP), International Center for Internationa Business
  • BBA, University of Rajasthan
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