1. What is performance management, what are the options for implementing performance management, and why is it important?
2. You are asked to lie to the customer about the project status in order to "save the project from termination." You fear that you might get fired if you tell the customer the truth because you wouldn't be perceived as a "team player." How would you handle this situation? Explain why.
3. Design an evaluation form to be used by the project team, clients, and other stakeholders after project termination to evaluate the effectiveness of the project manager.
4. As a company executive, how would you determine if there is a need to establish a project office? If it is determined that there is a need, how do you measure the return-on-investment as a result of the implementation of the PMO?
The response addresses the query posted in 893 words with APA references
//This section illustrates the concept of performance management. It also describes the various options for implementing performance management and its importance to the organization.//
Performance management is a process of enhancing the effectiveness of the operations performed in an organization. The management of the organization is responsible for managing the human resource personnel and other operations in the organization. The process of performance management entails a detailed series of steps- (a) evaluating the current performance (b) performing a diagnosis of the situation (c) determination and detailed evaluation of the cause of any identified problem, (d) any recommendations or feedback to improve the performance (e) implementation of the recommendations and evaluation of future performance. There are many different options that can be used by a business manager for improving the performance of the organization (Cardy & Leonard, 2014). The focus of such options is to either reduce the overall cost or improve the profitability of the organization. The various available options include reducing the cost of the product, differentiating the service from others in the industry, targeting a specific segment of the market or integration of any of these strategies to develop a customized option suitable to the needs of the organization. Whether it is a small sized company or a huge multinational organization, managing the performance of the resources employed by ...
What performance management is, is determined. An evaluation form to be used by the program team, clients and other stakeholders after project termination to evaluate the effectiveness of the project manager is given. The response addresses the query posted in 893 words with APA references.