Share
Explore BrainMass

IT project successes and failures

Give an example of a company that took a big risk on an IT project and succeeded. In addition, find an example of a company that took a big risk and failed. Summarize each project and situation. In your explanation, also discuss whether you believe that anything besides luck makes a difference between success and failure.

Focus on these three questions:
1. For your company that took the risk and succeeded, why do you think it succeeded?
2. For your company that failed, why do you think it failed?
3. For your company that failed, what would you have done to improve the chance for success?

Please help with approximately 2 pages of response. Cite and list all references used.

Solution Preview

I have provided an outline based on the three questions.

1. For your company that took the risk and succeeded, why do you think it succeeded?
Amazon upgraded their IT systems to provide consumers with real time notifications of orders placed, shipping information, and delivery information. This helps the company track the best ways to ship packages and allows customers to have access to when a product is ordered, shipped and delivered to them.

This project has been successful because it was, as most Amazon projects are, planned and tested before full implementation. The company plans for all upgrades and additions to the system thoroughly. This helps the company gain customer trust, create better communication with those in the supply chain, and keeps the company ahead of the competition. In this case, the offering by delivery services of notifications helped the company communicate better and more efficiently with its customers, providing better customer service for the cost. With Prime membership, shipping is either reduced or free and the ability to track those next day and two day shipments is a critical part in selling the Prime membership ...

Solution Summary

This solution provides a discussion on IT project success and failures.

$2.19