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Alignment of Performance Metrics with Goals and Strategy

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How should performance metrics be selected? How can an organization ensure that individual and organizational performance goals are aligned? Describe how project progress and performance measurement is handled in your organization. Is it effective? How would you improve it?

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Solution Summary

This posting discusses the selection of performance metrics. It also explains how the metrics should be aligned with organizational strategy and goals.

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How should performance metrics be selected?
The performance metrics should align with the organizational strategy and goals.
The metrics should be weighed in accordance with their relevance to the organizational goals. For instance, if the strategic goal is to increase customer satisfaction, the customer satisfaction metrics should be selected and given higher weights.
How can an organization ensure that ...

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