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How should performance metrics be selected?

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How should performance metrics be selected?

How can an organization ensure that individual and organizational performance goals are aligned?

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Solution Summary

The solution discusses selecting appropriate performance measures in 400 words.

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Performance metrics should be constructed to encourage performance improvement, effectiveness, efficiency, and appropriate levels of internal controls. They should incorporate "best practices" related to the performance being measured and cost/risk/benefit analysis, where appropriate.

How should performance metrics be selected?
The key elements of the performance metrics to these guidelines should address:
* Alignment with Organizational Mission
* Cost Reduction and/or Avoidance
* Meeting DOE Requirements
* Quality of Product
* Cycle Time Reduction
* Meeting Commitments
* Timely Delivery
* Customer Satisfaction
For strategic performance metrics to be effective, one ...

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