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Organizational Performance Metrics

A. What are the different categories of metrics useful for managing technology-related projects?

b. Who should be involved in the development of metrics within an organization?

c. How should sources of data (i.e. input to the metrics) be identified and verified?

d. How should resulting performance data be disseminated and utilized throughout the organization?

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Organizational Performance Metrics
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What are the different categories of metrics useful for managing technology-related projects?

The key categories of metrics useful for managing technology based projects are:

• Product/Technology Performance
o Efficiency
o Responsiveness
o Flexibility
• People Performance
o Control over the project
o Learning acquired during the project
• People Performance
o Attrition
o Quality of Interactions with team
o Quality of Interactions with customers

Who should be involved in the development of metrics within an organization?

The senior management in the organization should identify the key metrics for measuring the performance of the organization. Other stakeholders that should be ...

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This posting contains answers to following questions on Organizational Performance Metrics

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