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Performance appraisals: trait, behavioral, and results

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Consider these methods for performance appraisal: trait methods, behavioral methods, and results methods. Then select an industry or organization that has many occupational positions within it (the retail industry, the transportation industry, a marketing organization, or others). Give an example of a job title for which each of the above methods would be an appropriate performance appraisal method. Explain your answer.

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Solution Summary

This discusses three performance appraisals: traits, behavioral, and results oriented. How the appraisals are conducted, if the appraisal is effective and the strengths and weaknesses of each appraisal approach.

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Trait method
Traits of the employees cannot typically be clearly defined and rated in an objective manner that makes the trait method of performance appraisal unreliable. Some ways to identify specific traits include personality, skills, attitudes, and abilities. Retail sales associates are often evaluated for their personalities and how customers are handled by the individual. If the employee is not a 'people person' the ...

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