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Organizational Management and Human Behavior

1. Is an individual's personality determined more by heredity/genetics or by the environment in which he or she is raised? Explain.

2. Can emotions be expressed appropriately via the written word (i.e. e-mail messages)? Or is face-to-face communication required for emotions to be adequately conveyed?

3. Is it accurate to state that the younger generation employees are less loyal to the organization than the mature workers? Explain.

4. Frederick Herzberg argued that salary was considered a hygiene factor and, consequently, did not motivate employees to perform more productively. He noted that if money (in the eye of the employee) was not sufficient, the employee would be dissatisfied. However, no matter how much money an employee earned, he or she would not be motivated to work harder. He believed it was intrinsic factors such as achievement and recognition that would make employees go the extra mile. Do you agree?

For each question, define the concept and support/substantiate your response with a personal/professional example.

Solution Preview

Let's take a closer look at each question, which you can draw on for your final copy.

RESPONSE:

1. Is an individual's personality determined more by heredity/genetics or by the environment in which he or she is raised? Explain.

Personality is defined in various ways including the following:
1) the sum total of the physical, mental, emotional, and social characteristics of an individual.
2) the organized pattern of behavioral characteristics of the individual. dictionary.reference.com/browse/personality

However, different theories of personality think that different factors determine personality. Some argue that genetic factors determine behavior (i.e. genes, hormones, etc.), whereas the environmentalists argue that that it environmental factors (i.e. learning and imitating others, etc.). These are the extreme views. Today most would agree that both genetics and the environment play a part in personality development. For example, twin and adoption studies show that identical trins reared apart have many similar behaviors (e..g same profession, walk the same, two twins reared apart were both firemen, both had similar mustaches and both drank out of the corner of their mount, etc. which pint to genetic factors impacting personality and behavior. However, research also finds that how a person was reared also impacts who a person becomes, especially in extreme situations, like drug and alcohol abuse, violence, etc. Poverty also plays a role in personality development.

2. Can emotions be expressed appropriately via the written word (i.e. e-mail messages)? Or is face-to-face communication required ...

Solution Summary

The solution discusses organizational management and human behavior.

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