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Improving and Forming Effective Listening Skills

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• How might you improve your active listening skills to prevent a similar situation from occurring in the future?

• What do you believe is the most common reason why people in general (and you in particular) do not listen more effectively? If you prefer, write about your own listening skills.

• What pointers do you think would help you increase your active listening skills?

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Solution Summary

The expert determines how to improve active listening skills to prevent a similar situation from occurring in the future. The expert gives pointers to increase active listening skills.

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Sometimes, I hear but I don't listen. Listening requires me to pay attention, not just to the words, but also to the tone of the voice, the inflections of the words, flow of the language, as well as body language. Listening requires me to analyze the meanings behind the words, and connect the dots, not just hear the individual words themselves. One act that would help me to improve my active listening skills is to stop talking, and to stop thinking about what I will say next. That way, I can better listen to what the other person is saying.

I believe ...

Solution provided by:
J Pye, MSc
Education
  • MSc, California State Polytechnic University, Pomona
  • MBA, University of California, Riverside
  • BSc, California State Polytechnic University, Pomona
  • BSc, California State Polytechnic University, Pomona
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