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Defining Hospitality Management

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Define hospitality management.

Select an organization in the hospitality industry and describe a personal experience that you have had with this organization. Include any experiences with guest service, lodging, food and beverages, and recreation.

Discuss how this experience falls within your definition of hospitality management.

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Hospitality management is the act of operating and monitoring the functionality of hotels, restaurants and travel and tourism related-businesses. The objective is to ensure that customers are valued, treated fairly and all of their needs are being met throughout the extent of their visit. The success factor of the aforementioned industries relies upon the customer service and courtesy the tourist receives from the hotel management staff. Consequently, not all hotels meet ...

Solution Summary

This solution discusses hospitality management.