Customer or employee satisfaction tools
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Name a customer or employee satisfaction tools that can be used or seen in use? Did you feel they were effective? Why or why not?
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Solution Summary
Name a customer or employee satisfaction tools that can be used or seen in use? Did you feel they were effective? Why or why not?
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A very effective tool for customer and employee satisfaction is a survey. When customers are given short surveys, they are usually given something in return, which acts as encouragement to complete the survey. A coupon for 15% off or some other perk is usually given. This is a very effective tool and when designed properly, can be ...
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