Pareto Chart Creation and Analysis of the Data
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6.12 Mary Beth Marrs, the manager of an apartment complex, feels overwhelmed by the number of complaints she
is receiving. Below is the check sheet she has kept for the past 12 weeks. Develop a Pareto chart using this information. What recommendations would you make?K GROUNDS
PARKING/
DRIVEANT
ISSUES11111
ELECTRICAL/
PLUMBING
PARKING / TENTANT ELECTROCAL/
WEEK GROUNDS DRIVES POOL ISSUES PLUMBING
1 3 2 1 3 0
2 1 3 2 2 1
3 3 3 2 1 0
4 1 4 1 1 2
5 2 3 4 2 0
6 1 4 2 0 0
7 0 3 2 2 0
8 1 4 2 3 1
9 1 2 1 0 0
10 1 4 2 2 0
11 3 2 1 0
12 2 3 3 1 0
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Solution Summary
In order to develop an appropriate game plan to resolve issues, a pareto chart is created. After which, the issues are handled based on the pareto chart information.
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