1. Describe and analyze Lois Wise's notion of the "operating conditions of public service."
2. Suggest what the case study indicates about the modern complexities of professional personnel in the public setting.
Stillman, R.J. (2010). Public administration: Concepts and cases: 2010 custom edition. (9th ed.). Boston: Houghton Mifflin - Cengage Learning.© BrainMass Inc. brainmass.com October 17, 2018, 10:11 am ad1c9bdddf
According to Wise, the operating conditions of public service create an environment in which there is a significant level of tension developed, due to the fact that the interest of the individual that is working in public service may differ from what the individual must do in order to provide for the interest of the public at large. In essence, the operating conditions of public service creates a form of emotional dichotomy within individuals that are working within public service organizations, and this psychological and emotional dichotomy creates a increasing level of discord within that individual, due to the fact that the individual must perform the duties of his public service job in order to provide for the necessities of life, yet this individual's agenda and belief system may be quite different from the duties that the individual is required to perform at a public service job. Wise also contends that in many instances when there is a difference between public needs and or interests, and those of the individual working within the public sector, the individual will choose to provide for his or her needs or ...
System Feedback Loops
From System Feedback Loops, look at the feedback loops in Industrial Service Industries of America, Inc. and Identify one Balancing Loop and one Reinforcing Loop. Construct your diagnosis based on your previous response. Also, realize that within each of these feedback loops there are opportunities for learning and improvement. Now, present two cases in this paper. For each Feedback Loop (Balancing and Reinforcing), make a Case for the Learning Opportunities.
KEY to follow:
*Generate evidence for the grounds of your cases and describe each Feedback Loop that you identify in Industrial Services of America, Inc., and explain why you selected them. Explain the Loop, the cause and effect process within the Loop and include a Causal Loop Diagram and show the arrows and direction of affect (+ or -). Also, determine what the warrant is for your case.
*Briefly discuss the theory of organizational learning (the warrant and additional grounds.)
*Identify the opportunities for organizational learning in each Feedback Loop. Make a Case that these are learning opportunities. Logically show how the feedback process provides an opportunity for the organization to learn and improve its performance.