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Social Networking and Knowledge Management

Social Networking is one of the hottest topics in knowledge management. Is it knowledge management? More traditional approaches to knowledge management include document management and content management as key functions of an organization's knowledge? Some organizations go so far as to set policies about their employees' participation in social networks, text messaging behaviors, and even telephone usage. Take a position on the use and appropriate use of knowledge management tools in an organization and defend your position.

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One of the biggest concerns lately in management is that knowledge management is becoming a catch-all phrase for various activities which were never traditionally a part of knowledge management. Knowledge management traditionally included all forms of concrete knowledge documentation within the company, but never included social media or other such advanced inputs. The main problem with social media, texting, phone calls, and email messages in the workplace is that it quickly becomes a time and money drain for the employer. That's not to say that it can be valuable - it certainly can be, ...

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Social Networking is one of the hottest topics in knowledge management. Is it knowledge management? More traditional approaches to knowledge management include document management and content management as key functions of an organization's knowledge? Some organizations go so far as to set policies about their employees' participation in social networks, text messaging behaviors, and even telephone usage. Take a position on the use and appropriate use of knowledge management tools in an organization and defend your position.

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