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    Case Study - VHA Health Care Information Technology System

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    The case presented in Module 3 is another real-world situation using advancements in technology to improve health care and IT governance. The Veterans Health Administration case study highlights critical factors to the VHA's success by discussing technology infrastructure, organizational culture, and managerial leadership. The student will analyze the case in six sections in the order followed. Also, these sections must be used to format level 1 heading titles in the case report.

    Give the case background and organizational environment.
    Describe the case situation and structure of the organization.
    Identify the key problems and issues in the case.
    Describe how the organization responded to those issues with technology and leadership in terms of successes, failures, or unforeseen results.
    Provide an assessment and reasons for supporting those solutions.
    Review the case finding and conclude how the solution could be improved or propose something different.
    This case was available free to read and download from the Palgrave McMillan Journal of Information Technology site. Cases for free change every week, but the journal offers this disclosure "Palgrave Macmillan and the editorial team have selected this set of papers from the archive of the journal to give a representative sample of the best of our content. These papers, listed in chronological order, are available free to read and download." The case is included in this page for easy access.

    Broderick A. (2013, January). The Veterans Health Administration: Taking home Telehealth services to scale nationally. The Commonwealth Fund. Retrieved from http://www.commonwealthfund.org/~/media/Files/Publications/Case%20Study/2013/Jan/1657_Broderick_telehealth_adoption_VHA_case_study.pdf

    Assignment Expectations (50 points total)
    Length: Minimum 3-5 pages excluding cover page and references (since a page is about 300 words, this is approximately 900-1,500 words).

    Assignment-driven criteria (25 points): Demonstrates clear understanding of the subject and addresses all key elements of the assignment.

    Critical thinking (10 points): Demonstrates mastery conceptualizing the problem. Shows analysis, synthesis, and evaluation of required material.

    Scholarly writing (5 points): Demonstrates writing proficiency at the academic level of the course; addresses the Learning Outcomes of the assignment.

    Quality of references (4 points) and assignment organization (3 points): Uses relevant and credible sources to support assertions. Assignment is well organized and follows the structure of a well-written paper.

    Citing sources (3 points): Uses in-text citations and properly formats references in APA style.

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    Solution Preview

    Give the case background and organizational environment.

    Consider the VHA purpose in serving veterans medical care needs within sufficient timeframe and lower costs for utilization success. Thus, the case background should indicate the underlying purpose for higher productivity and efficiency to decipher ongoing program using a technology blueprint warrants further continuous. Start the review in terms relating to the Care Coordination / Home Telehealth (CCHT) as a means for proficient and sufficient routine non-institutional care targeted care management system. In doing do, the case background is indicated on matters related to reducing the following elements for success:

    a) Fewer bed days of care
    b) Reduced hospital admissions
    c) High rates of patient satisfaction

    Bottom-line, the organizational environment resembles a structure on a functional element that centers on information and communications technologies In doing so, the research should reflect (a) the system level transformation (b) ...

    Solution Summary

    This solution provides a review into VHA HealthCare Information Technology system case study on efficiency results.