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How to Handle Conflict

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How an individual handles conflict reflect his/her attitude, maturity level and self confidence. What are the five basic rules to follow when handling conflict and how would you apply them in a situation at work?

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Solution Summary

This is a response looking at organizational conflict and how employees respond.

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The first and most important rule associated with dealing with conflict is to recognize which battles to engage in. The majority of workplace conflict doesn't have upsides for those embroiled in the conflict, and most conflict is unnecessary. Therefore, to deal with conflict, it is important for employees to refrain from conflict that doesn't ...

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