Work-Life and Diversity Challenges Executive Summaries
Management has approached you on a number of work-life and diversity challenges. You have been asked to evaluate the situation and provide a recommendation that is legally compliant.
o The company provides a variety of work situations to include flexible schedules and telecommuting. The company has customer service positions available in all work situations: in-house 8 a.m. to 5 p.m., flexible schedule, and telecommuting. An employee who has a customer service position is required to be in-house from 8 a.m. to 5 p.m. is now asking to be switched to a telecommuting position because the employee lacks sufficient childcare.
o An employee has worked a steady schedule of 7 a.m. to 3 p.m. for over 2 years. The employee decided to go to school in the evening, checking with his supervisor who said it would be no problem because the employee worked during the day. The plant manager is changing the production plan, which will result in changing shifts. The supervisor who told this employee to attend school now has to place this employee on the evening shift.
o Analyze the issue presented in the scenario, citing any relevant laws or regulations.
o Provide a recommendation and solution that is legally compliant.
o Explain how you would advise the employee of management's decisions.
o Discuss the employee's legal rights and responsibilities.
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analyze the issue presented in the scenario, citing any relevant laws or regulations.
Currently, the firm has service positions available for each of the schedules namely 8 am to 5 pm, flexible schedule, and telecommuting. An employee with a customer service position that has an 8 am to 5 pm position want a telecommuting position. Since, the firm already has vacancies in each of the positions; there should normally be no difficulty in accommodating the employee in the telecommuting position. This would provide the employee a suitable schedule that would enable her to take care of her child. If without reason the company refuses her telecommuting situation, then the company can be held liable for unfair treatment or even discrimination.
On the other hand if the company is having problems recruiting person in the 8 am to 5 pm schedule and the transfer of the employee from 8 am to 5 pm to telecommuting can lead to loss of business. The company can temporarily deny permission for the transfer and tell her that the transfer will take place after a replacement for the 8 am to 5 pm position is found. After a candidate for the 8 am to 5 pm position is found, the employee must be transferred to telecommuting position. A bitter legal dispute can arise if the initially the employee ...
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