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US vs Japanese Cultural Norms

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Yoshi Yamakawa was raised and schooled in Kyoto, Japan. He was taught English during his Elementary and High School years. He has traveled abroad, mostly to S. E. Asia for business. Yoshi has accepted a position as plant manager of his Japanese firm's new automotive component factory in Northern Alabama. One of his first tasks is to hire and train American employees for the production line. Five of his floor managers will accompany him to the USA from Japan. Two others are Americans with several years of experience each in US automotive manufacturing operations. Yoshi knows that American cultural norms relevant to the workplace are considerably different from those in Japan. He has hired you to advise him. What will you tell him? How? Why?

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Solution Summary

The solution looks at Japanese cultural norms in business, compares them to American norms, and discusses ways in which the company in the scenario provided can adapt itself.

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Thank you for posting today. It is my goal to provide ideas, definitions, research help, and instructions on how you, the student, should approach the assignment.

Let's start with a look at what's normal in Japan. As Americans, we can look at the following list and immediately pick out the differences. I'll do that after I establish some Japanese cultural norms:

"Fun Fact

The Japanese tend to be rather direct in their questioning of foreigners. You may be asked personal questions such as how much money do you earn or how large is your house?

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Geert Hofstede Analysis
Japan

Click Here for Geert Hofstede country scores

The Geert Hofstede analysis for Japan is dramatically different from other Asian Countries such as Hong Kong, Korea or China. In Japan Masculinity is the highest characteristic. The lowest ranking factor is Individualism, which coincides with their high ranking in Uncertainty Avoidance. Japan is a more collectivist culture that avoids risks and shows little value for personal freedom. More Geert Hofstede Details

Religion in Japan

* WORLD FACTBOOK 2002

Due to the philosophical similarity of Buddhist and Shinto societies, these have been consolidated for the purposes of this study. These countries have the closest correlation with Hofstede's Uncertainty Avoidance Index (UAI), which is the same correlation that the majority of Catholic countries have demonstrated. (See the accompanying article)

Appearance

Those who dress according to their status or position impress the Japanese. Dress to impress.

Men should wear dark conservative attire. Business suits are most suitable.

Casual dress is never appropriate in a business setting.

Shoes should be easy to remove, as you will do so often. Slip-ons are the best choice.

Women's dress should be conservative. Little emphasis should be placed on accessories. They should be minimal.

Women should not wear pants in a business situation. Japanese men tend to find it offensive.

Women should only wear low-heeled shoes to avoid towering over men.

A kimono should be wrapped left over right to do otherwise symbolizes death.

Remember the Japanese phrase "The nail that sticks up gets hit with the hammer" when considering your choices for attire in Japan.

Avoid using large hand gestures, unusual facial expressions and any dramatic movements. The Japanese do not talk with their hands and to do so could distract your host.

Avoid the "OK" sign; in Japan it means money.

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