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Information Systems and Key Principles of Good Metrics

Give a specific example of how a company illustrates the three key principles of good metrics program for IT. You can use the same company for each principle or a different company for each principle. Why are metrics important for evaluation of IT programs?

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Three key principles of good metrics program for an IT program are as follows. One, they are simple, which can make it easy for one to understand. For example, Dell puts their most technical language in easy terms for the customer when they buy a new product, such as a computer. They provide step by step instructions, and depending on if the user wants to add an application, then they will tell the individual how to make that possible by means of making sure that they are able to grasp the necessary information needed in order to make it happen. This is dependent on the costs of the license, or the software needed to help make their life easier while using their computer for work and/or business purposes. Two, another metric consists of having it designed with the results in mind ...

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This solution gave a specific example of how a company illustrates the three key principles of good metrics for IT, and why they are important for evaluation of IT programs.

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