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Human Factor in Technology

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What is meant by "the human factor", and why is this important in considering the impact of technology in the workplace?

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The solution addresses how to accommodate and use the human factor in a technology workplace, describing in detail its components. Attached as a 400 word Word document.

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Human Factor

What is meant by "the human factor", and why is this important in considering the impact of technology in the workplace?

The human factor relates to human error and human costs. "Employee errors represent the most significant human-factor category over the 15-year period. Since 1976, there has been a fairly flat rate of increase for accidents related to misjudged situations, distractions by others, neuro-muscular malfunctions, and inappropriate operational (working) positions." (Scherer 1993)
Technology takes over and the human factor is eliminated. Gone are the days when a consumer would call a company and a person ...

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