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Cloud Technology and Security

You are to read the case study as they appear in your text (see attachment below).

1. What security and control problems are described in this case?

2. What people, organization, and technology factors contribute to these problems?

3. How secure is cloud computing? Explain your answer.

4. If you were in charge of your company's information systems department, what issues would you want to clarify with prospective vendors?

5. Would you entrust your corporate systems to a cloud computing provider? Why or why not?

Attachments

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1. What security and control problems are described in this case?

The case mentions these problems:

One of the biggest risks of cloud computing is that it is highly distributed and prone to unauthorized activity.
Another is that some cloud providers don't meet current compliance requirements regarding security.
According to the case, a harrowing problem occurred when millions of customers of Salesforce.com suffered a 38-minute outage in early January 2009 and others several years earlier. The January 2009 outage locked more than 900,000 subscribers out of crucial applications and data needed to transact business with customers. More than 300,000 customers using Intuit's online network of small business applications were unable to access these services for two days in June 2010 following a power outage".

Another problem is that "agreements for services such as Amazon EC2 and Microsoft Azure state that these companies are not going to be held liable for data losses or fines or other legal penalties when companies use their services".

2. What people, organization, and technology factors contribute to these problems?

Cloud technology is new and that the service could compromise data security and integrity. Some argued that cloud technology have not yet reached the level of maturity and therefore not yet commercially viable.

Some companies worry that the lack of data control could stall their operations.
Other concerns are that hackers and ...

Solution Summary

The solution discusses how secure is the cloud technology.

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