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Transitioning a Regular Employee to a Leadership Role

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Solution Summary

This solution answers a case study involving a salesperson who was promoted to sales manager. The response provides possible solutions to retain the employee and transition him into his new role.

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Although the situation described in this case study is unique, it is not uncommon for individuals working in corporations particularly smaller firms, to find themselves wearing multiple hats and being unable to keep pace.

Damien's new role is focused on supporting the sales consultants, as well as, understanding the market so he is able to develop sales projections and educate his staff. As a result, he will need to figure out how to balance all facets of his new position.

Jen should meet with Damien to discuss her ...

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