Analyze the health of the organization in the scenario
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Employee engagement surveys are valuable tools for health care organizations. These surveys provide insights on how employees truly feel about their organization, leaders, and workplace environment. Administrators must learn how to interpret data from these surveys and respond accordingly. For this Assignment, you examine results of an employee survey and consider how you might respond if you were managing the organization.
To prepare for this Assignment:
Review the "Metro Dental Services Employee Engagement Survey" and "Survey Interpretation" in this week's Learning Resources.
Examine the results from the employee survey.
What is the data saying about the health of the organization?
How might you celebrate high engagement scores and improve low engagement scores?
The Assignment
In a 3- to 4-page paper, address the following:
Analyze the health of the organization in the scenario. Be sure to identify areas of strength and areas that need improvement according to the employee engagement survey.
Develop a plan to improve low engagement scores and celebrate high engagement scores.
Note: The paper should be 3-4 pages, not including the title and reference pages. Be sure to support your work with specific citations from this week's Learning Resources and at least three additional scholarly sources. Refer to the Essential Guide to APA Style for Walden Students to ensure that your in-text citations and reference list are correct. See the rubric for additional requirements related to research and scholarly writing.
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Solution Summary
This posting gives you a step-by-step explanation of organizational health in the given scenario. The response also contains the sources used.
Solution Preview
In accordance with BrainMass standards this is not a hand in ready paper but is only background help.
Step 1
The overall employee engagement score is 68.0% this score is indicative of healthy workplace. This is acceptable to good levels of engagement and morale. In addition, scores of working conditions, customer quality orientation, training, empowerment, teamwork, and identification with the company have scores of 70 and above these indicate a very high engagement and morale. Further, work demands and three other indicators have scores 60 and above and are indicative of healthy workplace and are acceptable to good levels of engagement and morale. There are three scores between 50 and 60. These items require evaluation and study. These items can have low engagement and morale. These are likely to be developing issues. There are two scores below 45. These indicate significant employee issues including low morale. As these categories are not labeled it is not possible to know if these are compensation and benefits categories.
Step 2
The data is saying that the overall health of the organization is good. The company has provided excellent working conditions to employees, the employees are customer oriented, and they receive adequate work related training. The data is saying that Metro Dental Services empowers its employees, encourages and fosters teamwork, and encourages employees to identify with the company. Also, the data indicates that the work demand on employees is reasonable. These are also the areas of strength of Metro ...
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