Explore BrainMass
Share

IT Strategic Planning

This content was STOLEN from BrainMass.com - View the original, and get the already-completed solution here!

Assignment 2: Required Assignment 2—IT Strategic Planning

Using a company of your choice, determine the strategic business goals. Develop an IT strategy that aligns to the business goals. You can use the balanced scorecard approach or you can develop your own method for defining and aligning the IT strategy to the business strategy. You will need to cite at least two credible sources that will provide justification for your strategy or approach.

Finding a company: If you are employed, it is best for you to use your current place of employment so you can practically apply the concepts in this assignment. Alternatively, you can use a nonprofit organization or any other organization you may have ties or access to.

Your IT strategy should include:

Business Goals and Objectives
List at least two or three specific business goals for the next year or two with an explanation of the business' rationale for the goal.
List an objective for each business goal to explain what the company needs to do to achieve the goal.
IT Strategies aligned with business goals and objectives
List one or two IT strategies for each business goal
These should be recommended strategies that would enable the business goals and objectives to be achieved.
If your company already has IT strategies, you may provide an analysis and justification or new recommendation for each of the strategies
Organizational Structure
Describe the structure of the organization including:
Organizational design
Organizational culture
Leadership factors (the types of leadership displayed within the company)
Business processes
Physical layout (i.e., how many offices, virtual offices, international locations)
IT Infrastructure
Describe the current IT infrastructure including:
Hardware
Software
Network
IT resources
This should be a high-level overview
IT Challenges
Describe internal and external challenges IT faces in meeting the business needs
Include social and/or ethical considerations
Risks
Describe risks IT might face when implementing change
As you develop your strategy, you may want to consider the following:

An effective IT strategy will enable the business operations, helping business leaders achieve business goals more efficiently and effectively.
Focus on top priorities. Take the time to understand organizational issues, how they are related, and how they affect performance. Determine what will happen if nothing changes and where IT can have the greatest, positive impact.
Identify how IT supports business processes. The business is relying on their capabilities to achieve the business goals. The IT strategy should include a plan for supporting those business capabilities, creating efficiencies, and competitive advantage for the business.
Define IT priorities and governance for IT. Without priorities and a process for IT governance in place, progress will be slowed. An agreed upon plan for governing IT will enable the decision process.
Understand the challenges. Improving processes and increasing efficiencies through IT implementation also requires behavioral and sometimes organizational change. With these changes come inherent challenges. Understanding and planning for those challenges will increase the chance of success in meeting the business goals.

Write an 8-12-page paper in Word format. Apply APA standards to citation of sources.
Listed specific business goals (minimum 2-3) for the next year or two.
For each goal:

Explained the rationale of the goal.
Provided one objective.
Explained what the company needed to do to achieve that goal.
36
Explained how the IT strategies will provide a competitive advantage for the business.
36
Aligned the IT strategies with business goals and objectives and provided a justification of how those strategies support business goals.
36
Described the structure of the organization including:

Organizational design
Organizational culture
Leadership factors
Business processes
Physical layout
36
Described the current IT infrastructure. This should include hardware, software, network, and IT resources.
36
Described internal and external challenges IT faces in meeting the business needs.

44
Described risks IT might face when implementing change, including any ethical and/or social issues brought about by the implementation of the new system.
48
Ensured academic writing, such as grammar, spelling, and attribution of sources, is appropriate.
28

© BrainMass Inc. brainmass.com December 20, 2018, 1:11 pm ad1c9bdddf
https://brainmass.com/business/knowledge-management/it-strategic-planning-629112

Solution Preview

https://webcache.googleusercontent.com/search?q=cache:FjiUWJ6gjVcJ:https://bridges.rwu.edu/access/content/user/jsardelli350/E-Portfolio%2520Resources/Zappos%2520as%2520a%2520HPO%2520Final%2520Paper.pdf+&cd=5&hl=en&ct=clnk&gl=jm

http://www.cio.com/article/2395294/agile-development/rapid-application-development-the-zappos-way.html

Using a company of your choice, determine the strategic business goals. Develop an IT strategy that aligns to the business goals. You can use the balanced scorecard approach or you can develop your own method for defining and aligning the IT strategy to the business strategy. You will need to cite at least two credible sources that will provide justification for your strategy or approach.

The issues that Zappo's wants to address regarding their Information Technology strategy include the ability to enable their IT programmers the autonomy to create their own virtual machines, which would be based upon technology that entails a kill switch that is capable of enabling the IT programmer to deploy code without the necessity of turning the codes on. The objective is to develop a more streamlined deployment process that will allow Zappos developers the ability to strategically move closer to production, which will offer the employees an ability to experience a smoother process when dealing with customers as well as the operational functions within Zappos.

To understand the significance of the aforementioned business goals in the previous paragraph, (you) must understand the organizational structure of Zappos and the company's organizational culture, which I will explain in detail over the next few paragraphs and pages. Zappos is a truly revolutionary company that strives off customer service, which emanates from happy employees. Therefore, the company has been able to create an organization that has some of the lowest employee turnover rates in any industry while also eliciting the highest rates of employee commitment within any industry. This occurs because of the mission and values that exist at Zappos wherein the company has set forth goals that are based upon the company's core values, which are stringently upheld. The most important facet of the business is its allegiance to its main objective, which is to provide the highest level of customer service in the world.

The company has carefully cultivated the most efficient and highest rated customer service organization in the world wherein the majority of its consumers who have spent $2 billion per year are return customers or customers who are referred to the company by current customers. Over 70% of its business emanates from this model, and the company has been able to effortlessly meet the triple bottom line ...

Solution Summary

IT Strategic Planning

$2.19