Human Resources Department Training Project Proposal
Development and training can be initiated by many different reasons. Some of these reasons include improvement of skills, improvement of performance, to train on specific topic, to test or pilot new system, or part of overall development program. Typical topic of the training may include communication, safety, customer service and/ or ethic. (Free Management Library, 1997-2009). Increased job satisfaction or employees morale, reduced employee turnover, increased of employee motivation and company's financial gain are just a few examples of benefits that company can get from employees training and development. (Free Management Library, 1997-2009). The XYZ Company management is facing considerable problems in regard of ineffective and poor performance of the Human Resources Department. Additionally the company need to stay competitive, in order to that the company to implement new techniques and new technology's. As a result of that situation the project need to be launched to provide training for all employees of the Human Resources Department.
• The training is expected to impact and improve efficiency and productivity of all current and new employees of Human Resources Department.
• This training supports the intent to improve overall performance of the employees.
• Objective of the project is to develop new, necessary skills in all HRD employees.
• The training is expected to minimize errors in all work related processes and operations.
• This training is expected to improve communication, computer skills, diversity, human relations and safety.
List of Deliverables:
• Increase in the profit levels of the company by 20-35%
• Minimizing errors in work related processes by 15 %
• Enhancement of productivity levels by 40%
• Reduction of costs by 25%
Milestones of the Project
The Milestones of the Training project include technical, behavioral aspects as well as approval from the head of the organization.
• The milestone of the project is designing the project plan (expected duration plan -5 days)
• Approval from the head of the organization ( Expected duration 1 day)
• Selecting department or employees that need to undergo training (All Human Resources Department employees- expected duration 1 day).
• Completion of the technical training ( duration 10 days)
• Evaluation of the first phase of training (expected duration 1 day)
• Completion of the behavioral training ( duration 5 days)
• Evaluation of the second phase of the training (expected duration 2 days)
The training will requires equipment- computers, projectors, e-learning tools, videos.
• Projectors for presentations
• Computers with internet connections
• Information system 24/7
• Online support
• Well organized communication system
• Tools like speed reader , for the trainees
Limitations & Exclusions
Every project might have limitations, exclusions and weaknesses. Some of the limitation might include;
• Time- the project will have specific time, in which the project will have to be complete
Similar to any other project, this training project also has its own weaknesses and exclusions.
• Cost limitations
• The project might involve unpredicted resources and costs
Identification of Project Priorities
The most important objectives of the training project are to:
• Train all new employees
• Improve , upgrade , develop new skills of all trainees
• Improve work related practices
• Minimize costs and maximize profits
• Development of new innovative processes in the company
• Completion of the project in the specify and scheduled time
Work Breakdown Structure
This project includes large number of responsibilities and large amount of work from both sides. It is essential to break down the work structure in the synchronized and very logical manner. (Work Breakdown Structure, 2008).
Work Breakdown Structure displays all tasks and activities of the Human Resources Department training project will include.
WBS LEVEL 1: Training Project
WBS LEVEL 2: Training
1 Training Responsibility
2 Employees or department selection
3 Choosing and preparing the trainers
4 Choosing or designing the training package
5 Calculate the costs of training
6. Presentation of the training
7. Employees and training Performance Evaluation
8. Follow up
WBS LEVEL 3
1. Training Responsibilities
2. Employees or departments selection
3. Choosing and preparing trainer
4. Choosing or designing training package
4.1 Choosing right materials
4.2 Selecting training methods
4.3 Choosing and designing content of the presentation and training
4.4 Selecting additional resources and materials
5. Calculate the costs of training
5.1 Training costs- materials, computer equipment, trainer fees
5.2 Determinate potential savings generated
5.3 Calculate potential savings
6. Presentation of the training
7. Employees and training performance evaluation
7.1 Mistakes correction
7.2 Concept revision
7.3 Task repetition
8. Fallow Up
8.2 Reinforcing new methods
8.3 Required corrections
8.4 Assessment of training efficiency
8.5 Compare costs and savings of the training
All projects, not only training project involves many different responsibilities and people that are responsible for planning, developing, controlling, leading and evaluating the project. It is desirable to design a responsibility matrix. (Responsibility Matrix, 2008)
Responsibility Responsible person
Choosing trainer HR manager
Choosing or designing the training program.
Trainer and HR manager
Calculate costs and savings HR manager
Selection department and employees for training Concerned Departmental manager- Human Resources Department Manager
Appointment of the training team
Developing ,improving and Increasing the technical skills Head of the technical department.
Participating in the training All employees of the Human Resources Department
Incorporating the behavioral skills. HR manager & professional educator hired by the company
E - Learning IT Head.
In order to grow strong and profitable company, and to stay competitive every company need to train its employees. The Human Resources Department is responsible for training all company employees. So it is extremely important to have strong, well educated and train Human Resources Department team. To achieve maximum positive impact ad learning the HRD training need to be motivational and engaging. Trainings can not only reduce employee turnover, reduce recruitment costs, maximize productivity of new employees through efficient orientation training, fewer errors, and higher workplace morale through more effective management practices but also include proper implementation of new customer strategies. (Workforce Management, 1995-2009).
Building from the project created - human resources department training:
• Identify all of the costs involved in the project. Label the costs either direct costs, project overhead costs, or general and administrative overhead costs.
• Develop a time-phased budget for the project. What will be the cumulative cost of the project?
• Need good websites for the references as well
COSTS (see the PowerPoint Presentation "Ch 05..." attached for reference)
Direct Costs: Direct expenses that are billable to specific work packages: Labor, materials, equipment, etc
Project Overhead Costs: Direct expenses that are 'linked' to a project: Salary, rent, supplies, specialized machinery, etc
Administration Overhead Costs: Indirect or general operating expenses related to a project, which may be incurred during normal business operation, and may not be directly attributed to a single task.
Examples of Costs:
University of California: http://groups.ucanr.org/contracts_grants/Overhead_Cost/
Construction Management Fundamentals By Clifford J. Schexnayder, Richard Mayo (pg 156,7+)
Project management for business and engineering By John M. Nicholas (pg. 282+): http://books.google.com/books?id=sDRB7STAHXcC&pg=PA282&lpg=PA282&dq=direct+costs,+project+overhead+costs,+or+general+and+administrative+overhead+costs.&source=bl&ots=bAWKcCL3X7&sig=9kVLFKuNyd0OTA5Dqd-VtzuTLUA&hl=en&ei=-v5ESpBFgqe2B-H2wJ8B&sa=X&oi=book_result&ct=result&resnum=8
Cost and Value Management By Ray R. Venkataraman, Jeffrey K. Pinto (pg. 93+): http://books.google.com/books?id=_Rd40wu9YvoC&pg=PA93&lpg=PA93&dq=time-phased+budget+for+the+project&source=bl&ots=hGPqf5uGfl&sig=aQOSS5AeYdRW-a13Pue_3bg_LS8&hl=en&ei=_SZFSv_MHIaJtgehxIioAQ&sa=X&oi=book_result&ct=result&resnum=6
• If needed, review page 94 that references, "Once a time-phased budget has been established, a "tracking chart" may be produced to graphically illustrate expected budget expenditures by plotting the cummulative budget cost against the baseline schedule (also see sample "tracking chart" graph at the link below).
MSO - Creating a Project Budget: http://office.microsoft.com/en-us/project/HA101632951033.aspx
NOTE: According to Ray R. of "Cost Value Management, "to achieve effective cost control, Time Phasing (TP) of project work is critical...TP allocates costs across both project activities and anticipated time in which the budget is to be expended; TP budgets consolidates the project budget and schedule.
TPs help managers determine various stages of the project life cycle; represents how much expenditure occurred throughout; and enables project teams to compare the schedule baseline with the budget baseline, which facilitates the identification of milestones for both schedule performance and project ...
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