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Identification of Internal and External Customers

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This solution utilizes Hewitt Associates corporation as a vehicle to provide the learner with an understanding of the various internal and external customer sets.

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Today more and more companies are looking to outsource particular aspects of their business. This is particularly true for particular aspects of a company that does not constitute a measure of the core functions. The Human Resources aspect is one piece of the business that is being focused on by companies for outsourcing. This allows a company to focus on the core line of business and allow a company ...

Solution Summary

The need to understand the collective customer set is critical to an organizations success. This particular solution provides the learner with an understanding of how to determine a customer set for a specific business organization.

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Orbitz External and Internal Environmental Analysis

Please see attached file.

Complete the external environmental scan for your organization.

Perform an internal, competitive environmental scan for your organization.

Write a summary that does the following:

? Identifies and analyzes the most important external environmental factor in the remote, industry, and external operating environments

? Identifies and analyzes the most important internal strengths and weaknesses of your organization: Include an assessment of the organization's resources.

? Assesses the organization's competitive position and possibilities

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