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Communication Techniques


You have just been hired as the "training department of one" for Go Live Systems, Inc. Go Live is a small company that is poised to grow quickly over the next six months. They have just patented an application that will greatly improve usability and compatibility of the two largest ERP (enterprise resource planning) systems. They are forming partnerships with the two larger companies, and making sales and license renewal calls together.


As you prepare to create your business strategy for hiring and training consultants, you need to determine the best way to communicate your plan to upper management. What type of communication technique(s) might work best for this type of proposal? Remember, training has never been implemented in the company. Upper management is going to have to be convinced that this is in their best interest. Search the Library and other Internet sources for examples of communication techniques.

When you prepare for meetings like this, you keep notes in a "work journal". Make notes in your "work journal" by posting to the Discussion Board.

Solution Preview

The first phase of communication will be to make a presentation at an executive meeting;
During the meeting, I will distribute written material that will support my presentation, next, I will make a presentation using audio visual means.

1. I will first present the objectives of the "training department" and how these are aligned with those of Go Live Systems, Inc.
2. I will then lay down the strategy of how I will recruit and train new consultants. I will stress that the recruitment and development of new consultants ...

Solution Summary

This posting gives you an in-depth insight into communication techniques for training consultants