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Electronic Commerce Decisions

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Consider the case of a small office supply company whose customers are local businesses. The company doesn't have a big budget for IT, but does have a big need to be able to manage materials, delivery schedules, and build customer loyalty.

Questions:

Would you recommend a B2B model of electronic commerce or instead extend the business by offering a B2C model? What critical factors would come into play in making this decision?

Please support your proposal with documentary evidence and research.

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Electronic Commerce Decisions

Consider the case of a small office supply company whose customers are local businesses. The company doesn't have a big budget for IT, but does have a big need to be able to manage materials, delivery schedules, and build customer loyalty.

Questions:

Would you recommend a B2B model of electronic commerce or instead extend the business by offering a B2C model? What critical factors would come into play ...

Solution Summary

Solution explains B2B model of electronic commerce or instead extend the business by offering a B2C model

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